Upgrading or downgrading
Plan changes happen in the billing portal, not in the panel. The panel only runs the server; the invoice, the term and the plan size all live at billing.hostboi.com.
Change your plan
Section titled “Change your plan”- Sign in at billing.hostboi.com.
- Open Services and pick the server.
- Choose Upgrade/Downgrade (the wording may be “Change package” or “Change plan”).
- Pick the new size, review the amount shown, and confirm.
Sizes run from 2 GB to 32 GB. The current price list, including the 3-, 6- and 12-month terms, is at hostboi.com/pricing.
How it is billed
Section titled “How it is billed”| Change | What happens |
|---|---|
| Upgrade | You are charged the prorated difference for the rest of the term, and the new size applies once it is paid. |
| Downgrade | Applies straight away. The unused part of the term is not credited or refunded. |
The asymmetry is deliberate: an upgrade charges for the extra capacity over the rest of your term; a downgrade removes capacity you had already paid for, and we do not credit the difference. If you are close to the end of a term, waiting for the renewal is usually the cheaper way to shrink.
The RAM floor
Section titled “The RAM floor”Every game has a minimum amount of RAM it needs to run. You cannot downgrade below that floor — the portal refuses the change rather than selling you a server that will fall over on its own load. The floors are published per game on hostboi.com/games and in the plan finder.
If the downgrade you want is grayed out or rejected, the reason is almost always one of:
- the target size is below your game’s floor
- the change was already submitted and is waiting for payment
- the game on the server is not the one you think it is (a switch changes the floor)
What survives a plan change
Section titled “What survives a plan change”Your world, files, plugins and startup settings stay on the server; a plan change adjusts memory, not content. Optional add-ons you have bought (extra backup slots, extra ports, extra disk) stay applied on top of the new plan.
Expect a restart when the change is applied. Anything running in memory — players online, an unsaved world — is better off with a warning and a save first.
If the change does not appear
Section titled “If the change does not appear”Give it a moment and reload the panel; the panel reads the new limits from the billing system. If the server still shows the old RAM after a restart, open a ticket with the invoice number and the size you moved to.
