Billing lives at billing.hostboi.com. The panel at
panel.hostboi.com runs your server; it does not hold invoices, payment methods or plan
changes. Keeping that split in mind explains most “where do I do this?” questions.
- Upgrading or downgrading — how a plan change is billed, prorated upgrades, no credit on
downgrades, and the per-game RAM floor that can refuse a change.
- The free RAM boost — which games get extra memory on top of the plan, how much, and
what it does and does not promise.
- Renewals, cancellation and refunds — invoice timing, suspension, end-of-term
cancellation, the 72-hour first-order refund window, and PayPal as the only payment method.
| Question |
Answer |
| When is the renewal invoice issued? |
5 days before the due date |
| When is a service suspended? |
7 days after the due date |
| When does a cancellation take effect? |
At the end of the term already paid for |
| Task |
Where |
| Pay an invoice |
Billing portal → Billing |
| Change plan size |
Billing portal → Services → the server |
| Cancel |
Billing portal → Services → the server |
| Change the game |
Panel → the server → Egg Changer (guide) |
| Change the world, password, slots |
Panel → the server → Startup |