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Billing

Billing lives at billing.hostboi.com. The panel at panel.hostboi.com runs your server; it does not hold invoices, payment methods or plan changes. Keeping that split in mind explains most “where do I do this?” questions.

  • Upgrading or downgrading — how a plan change is billed, prorated upgrades, no credit on downgrades, and the per-game RAM floor that can refuse a change.
  • The free RAM boost — which games get extra memory on top of the plan, how much, and what it does and does not promise.
  • Renewals, cancellation and refunds — invoice timing, suspension, end-of-term cancellation, the 72-hour first-order refund window, and PayPal as the only payment method.
Question Answer
When is the renewal invoice issued? 5 days before the due date
When is a service suspended? 7 days after the due date
When does a cancellation take effect? At the end of the term already paid for
Task Where
Pay an invoice Billing portal → Billing
Change plan size Billing portal → Services → the server
Cancel Billing portal → Services → the server
Change the game Panel → the server → Egg Changer (guide)
Change the world, password, slots Panel → the server → Startup
  • Getting help — for anything the portal will not let you do.